Privacy Policy

This Privacy Policy sets out how Linton Collection uses and protects any information that you give Linton Collection when you use this website.
Linton Collection is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.
Linton Collection may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What we collect
We collect information about you when you make a booking and/or provide us with feedback and/or contact us.
We may collect the following information:
  • Name and date of birth
  • Contact information including telephone number and email address
  • Home and/or billing address
  • Debit or credit card details
  • Personal identification documents i.e passport details
  • Information about how you use our website and products
  • Information obtained by supplying our services to you
  • What we learn about you from letters, emails and conversations between us

Why we need the information we gather

We require this information for the following reasons:

To provide the services or information which you have requested

To tailor our website to show you content that is relevant to you

When on our website to collect statistics, traffic patterns and related site information. We aggregate this data and it does not identify any website users. We use it for research, analysis, testing, monitoring, risk management and administrative purposes

We may periodically send promotional emails which we think you may find interesting using the email address which you have provided

We may also use the information to improve our services

Legitimate interest in contacting you

Legitimate interest allows us to send direct mail to you as long as you haven’t said ‘no’ and it does not cause harm or override your privacy rights.

How we keep it

All the personal data we process is processed by our staff located in Edinburgh, Scotland. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online. The organisation will hold personal data on its own IT network and it’s booking software engine Elina PMS where the data is located in the UK.


How long we keep it for

We will hold your data for 18 months in case of any discrepancies with payments.

How we use cookies

Cookies are small text files stored on your device and used by website operators to make websites work, or work more efficiently, as well as to provide information to the operators of the website or certain third parties. Each cookie usually contains a unique string of characters, which allows a website to distinguish your browser or device from other users.

We use cookies to analyse how users interact with this website and evaluate and measure the effectiveness of our marketing efforts. You don’t have to agree to the use of cookies and you can disable any cookies already stored on your computer and you can also not agree to.

The following are not strictly necessary but are required to provide you with the best user experience and to tell us which pages you find most interesting (anonymously).

Analytic/performance cookies

This website will:

• Track the pages you visit via Google Analytics

If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. If you chose to restrict or block any cookies, this may result in certain features of the website not being provided and accordingly you may not be able to take full advantage of the website’s features

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the Privacy Policy applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• We will only add you to our direct mailing database if you give us your permission to hold your data for this purpose

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@lintoncollection.com or by unsubscribing to any emails received via the link provided

We will not distribute your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you please write to Linton Collection, 28 North Bridge, Edinburgh, EH1 1QG.