If you are staying with us for less than 4 nights, housekeeping is not currently provided or offered. If you require additional towels we can provide these using a contactless service. Please contact us at email@example.com to arrange.
If you are staying for 4+ nights, we will contact you directly to discuss servicing your apartment(s).
An iron and ironing board are located in the apartments. These can be found in the wardrobe along with a drying frame.
A hairdryer is located in the apartment’s wardrobe.
Apartments 7 – 9:
This apartment has traditional radiators which can be adjusted with the dial at the base of each radiator. Turn clockwise to increase or anti-clockwise to decrease the temperature.
The master radiator is the furthest left beside the dining table. Ensure this is switched on to the ‘man’ (manual) position. If this isn’t visible, press the ‘mode’ button until ‘man’ is displayed. Ensure the slider on the right is then at your desired temperature. Once the master radiator is set, adjust the sliders on all other radiators to heat.
Apartments 11 – 14:
Ensure the radiator is on by pressing the power button below the display screen. The M (manual) symbol must also by showing in the top left corner of the display screen. If showing an A, please press the bottom button of the control arrows until the M is displayed.
To adjust the heat, press the + or – button below the display as desired to get to the correct temperature.
The extractor fan can be noisy if it is left on. You can switch this off at any time using the silver switch outside the bathroom door. It is located above head height to the left of the bathroom door. Please remember to turn it on before you use the shower as the steam may trigger the fire alarm.
There is a First Aid box provided under the sink in the kitchen. For anything more serious contact details for NHS Direct and local hospitals are detailed in this guide.
All apartments and public areas are strictly non-smoking environments. If you smoke in your apartment you will be charged up to £250 to cover the cost of cleaning.
Pets are not permitted in our apartments.